New York Community Bancorp, Inc. and its affiliate, Flagstar Bank, N.A. (collectively the “Company”) maintain a Statement of Vendor Principles that provides guidance to our vendors regarding the standards of conduct we expect of them. The Statement of Vendor Principles is an affirmative statement that we believe acting ethically and responsibly is not only the right thing to do for the Company and its employees, but also for those with whom we conduct our business. These principles address our views regarding matters such as confidentiality, conflicts of interest, and compliance with laws and regulations.
To help ensure that the Company complies with the highest standards of financial reporting and lawful and ethical behavior, the Audit Committee of the Board of Directors of the Company established the Employee Whistleblower Complaint Policy and Procedures, which also applies to all vendors, for the reporting of illegal or unethical conduct in connection with the Company’s finances or other aspects of its operations, and the retention and treatment of such complaints, including confidential, anonymous submissions received from employees.
As a service to certain of its vendors, the Company makes available the Applicable Standards Summary, the Vendor Compliance Controls Summary, and other important vendor information. Such materials are intended to provide general information about standards for vendor compliance with consumer financial protection laws in connection with their conduct of business with us, including with respect to, among other things, certain federal and state consumer financial protection laws, rules, regulations, and other standards applicable to certain vendors in connection with material consumer-related activities in their transactions with or on behalf of the Company.