FAQs

Company Information

How are New York Community Bancorp, Inc. and New York Community Bank related?

New York Community Bancorp, Inc. is the holding company for New York Community Bank, a division of Flagstar Bank, N.A., one of the largest regional banks in the country with 395 locations in nine states.

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How long has New York Community Bank been serving customers?

New York Community Bank was established as Queens County Savings Bank on April 14, 1859 by four prominent residents of the town of Flushing, and grew at a modest pace to 14 branches as of the end of 1999. On December 15, 2000, the Bank's name was changed to New York Community Bank to better reflect the expansion of the franchise beyond Queens County--the result of merger transactions and, to a far lesser extent, de novo growth. Today the Bank has 128 branches serving customers in New York; 41 in New Jersey; 28 in Ohio; 26 in Florida; and 14 in Arizona.

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How many acquisitions has the Company completed?

New York Community Bancorp completed 12 acquisitions between 2000 and 2022. Details may be found on our Transaction History page.

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Where are the Company’s headquarters located?

New York Community Bancorp’s headquarters are located at:

102 Duffy Avenue
Hicksville, NY 11801

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Financial Information

How may I obtain a copy of the Company's Annual Report?

An interactive version of our annual report is available in the "Highlights" section at the top of our SEC Filings page. If you would prefer to receive a hard copy, you may either request it through our Submit Inquiries and Requests page or by calling our Investor Relations Department at 516-683-4420.

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Where can I find more information about the Company's financial performance?

Information about our financial performance may be found under News Releases or SEC Filings. Or you may call our Investor Relations Department at (516) 683-4420.

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When does the Company issue its earnings releases?

The Company issues four earnings releases a year, in January, April, July, and October. The date depends on when the Board of Directors holds its meetings during those months.

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How can I arrange to receive notification of your earnings releases and other financial documents as they are reported or filed?

You may register to receive e-mail alerts related to any or all of the following topics:

  • Newly Scheduled Corporate Events
  • Newly Filed Company Documents
  • News Releases
  • Closing Price

Please visit our Register for E-mail Alerts page to make your selections and sign up.

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Dividend Information

Does the Company pay a dividend?

Yes, the Company has been paying a quarterly cash dividend since the third quarter of 1994. Although declaration, record, and payable dates are all subject to change, dividends are typically declared and announced in January, April, July, and October, and are typically paid during the third or fourth weeks of the following months. Historical dividend information may be found on our Dividend History page.

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Does the Company offer dividend reinvestment?

Yes, we do. Through our Dividend Reinvestment and Stock Purchase Plan (DRP), registered shareholders may increase their ownership by reinvesting all or part of their dividends and by making optional cash purchases. In addition, new investors may make their initial purchases through the Plan. Click here to access a Plan brochure and to learn about enrollment options.

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Can I arrange for my New York Community Bancorp dividends to be automatically deposited into my checking or savings account?

Yes, you can. Please contact Computershare for more information about the direct deposit of your dividends.

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How May We Help You?

Do you have any other questions that have not been answered here?

If so, please click here to access an online form which you may use to submit a question or make a request.

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