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FAQs

Company Information

How are New York Community Bancorp, Inc. and New York Community Bank related? How long has New York Community Bank been serving customers? How many acquisitions has the Company completed? Where are the Company’s headquarters located?

How are New York Community Bancorp, Inc. and New York Community Bank related?

New York Community Bancorp, Inc. is the holding company for New York Community Bank, a division of Flagstar Bank, N.A., one of the largest regional banks in the country with 436 locations.

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How long has New York Community Bank been serving customers?

New York Community Bank was established as Queens County Savings Bank on April 14, 1859 by four prominent residents of the town of Flushing, and grew at a modest pace to 14 branches as of the end of 1999. On December 15, 2000, the Bank's name was changed to New York Community Bank to better reflect the expansion of the franchise beyond Queens County--the result of merger transactions and, to a far lesser extent, de novo growth. Today the Bank has 128 branches serving customers in New York; 41 in New Jersey; 28 in Ohio; 26 in Florida; and 14 in Arizona.

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How many acquisitions has the Company completed?

New York Community Bancorp completed 13 acquisitions between 2000 and 2023. Details may be found on our Transaction History page.

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Where are the Company’s headquarters located?

New York Community Bancorp’s headquarters are located at:

102 Duffy Avenue
Hicksville, NY 11801

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Financial Information

How may I obtain a copy of the Company's Annual Report? Where can I find more information about the Company's financial performance? When does the Company issue its earnings releases? How can I arrange to receive notification of your earnings releases and other financial documents as they are reported or filed?

How may I obtain a copy of the Company's Annual Report?

An interactive version of our annual report is available in the "Highlights" section at the top of our SEC Filings page. If you would prefer to receive a hard copy, you may either request it through our Submit Inquiries and Requests page or by calling our Investor Relations Department at 516-683-4420.

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Where can I find more information about the Company's financial performance?

Information about our financial performance may be found under News Releases or SEC Filings. Or you may call our Investor Relations Department at (516) 683-4420.

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When does the Company issue its earnings releases?

The Company issues four earnings releases a year, in January, April, July, and October. The date depends on when the Board of Directors holds its meetings during those months.

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How can I arrange to receive notification of your earnings releases and other financial documents as they are reported or filed?

You may register to receive e-mail alerts related to any or all of the following topics:

  • Newly Scheduled Corporate Events
  • Newly Filed Company Documents
  • News Releases
  • Closing Price

Please visit our Register for E-mail Alerts page to make your selections and sign up.

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Stock Information

What is the ticker symbol for New York Community Bancorp? How long has New York Community Bancorp been publicly traded? What was the initial offering price for New York Community Bancorp stock? How many times has the Company split its stock? Where can I find information about the Company's daily trading activity? Does the Company have a direct purchase plan for new investors?

What is the ticker symbol for New York Community Bancorp?

New York Community Bancorp trades on the New York Stock Exchange under the symbol "NYCB."

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How long has New York Community Bancorp been publicly traded?

New York Community Bancorp, which was formerly known as Queens County Bancorp, converted to stock form on November 23, 1993, and initially traded on the NASDAQ National Market under the symbol "QCSB". When the Company changed its name to New York Community Bancorp, it also changed its trading symbol, to "NYCB". On December 20, 2002, the Company moved its listing to the New York Stock Exchange and dropped the "C" from its symbol in order to comply with the Exchange's requirements at the time. It took a while, but on November 13, 2012, we restored the "C" to its rightful place in our trading symbol and we've been trading on the Exchange under the symbol "NYCB" ever since.

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What was the initial offering price for New York Community Bancorp stock?

Charter shareholders paid $25.00 per share for their investment in New York Community Bancorp. When adjusted for the nine stock splits that have taken place since the Company's conversion to stock form, the initial investment adjusts to $0.93 per share.

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How many times has the Company split its stock?

Nine stock splits have been declared since 1994. Details may be found on our Stock Splits page.

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Where can I find information about the Company's daily trading activity?

The Company trades on the New York Stock Exchange under the symbol "NYCB". Information about our trading activity is reported daily in The Wall Street Journal stock tables under "NY CmntyBcp" and in other major newspapers under similar abbreviations of the Company's name, such as "NY CmtyB". Trading information may also be found on this web site by clicking on Stock Information or by visiting www.nyse.com and entering our trading symbol, NYCB.

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Does the Company have a direct purchase plan for new investors?

Yes. New investors may both make their initial and subsequent purchases of NYCB stock through our Dividend Reinvestment and Stock Purchase Plan (DRP). Click here for more information, including a Plan brochure.

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Dividend Information

Does the Company pay a dividend? Does the Company offer dividend reinvestment? Can I arrange for my New York Community Bancorp dividends to be automatically deposited into my checking or savings account?

Does the Company pay a dividend?

Yes, the Company has been paying a quarterly cash dividend since the third quarter of 1994. Although declaration, record, and payable dates are all subject to change, dividends are typically declared and announced in January, April, July, and October, and are typically paid during the third or fourth weeks of the following months. Historical dividend information may be found on our Dividend History page.

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Does the Company offer dividend reinvestment?

Yes, we do. Through our Dividend Reinvestment and Stock Purchase Plan (DRP), registered shareholders may increase their ownership by reinvesting all or part of their dividends and by making optional cash purchases. In addition, new investors may make their initial purchases through the Plan. Click here to access a Plan brochure and to learn about enrollment options.

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Can I arrange for my New York Community Bancorp dividends to be automatically deposited into my checking or savings account?

Yes, you can. Please contact Computershare for more information about the direct deposit of your dividends.

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Shareholder Information

How can I determine if I am a registered shareholder or a beneficial shareholder? Can I receive the annual report and proxy materials electronically? Who can answer my questions about transferring ownership of my registered shares? As a registered shareholder, am I able to view and make changes to my account online?

How can I determine if I am a registered shareholder or a beneficial shareholder?

You are a registered shareholder if you hold shares in your own name, either in the form of a stock certificate or in a book form account maintained on your behalf by our stock registrar, Computershare. You are a beneficial shareholder if your shares are held in an account maintained on your behalf by a bank or brokerage firm.

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Can I receive the annual report and proxy materials electronically?

Yes, you can. See our Request Online Delivery of Proxy Materials page for details.

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Who can answer my questions about transferring ownership of my registered shares?

Our transfer agent, Computershare, can assist you. You may call Computershare toll-free at (866) 293-6077. Click here for complete contact information.

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As a registered shareholder, am I able to view and make changes to my account online?

Yes! Through Investor CenterTM , an online service provided by our stock registrar and transfer agent, Computershare, you will be able to:

  • view your share balances, transaction history, and payment history
  • change your address
  • request a replacement dividend check
  • obtain a duplicate Form 1099
  • arrange for the direct deposit of your dividend checks
  • enroll in our dividend reinvestment and stock purchase plan
  • and much more!

To access Investor CenterTM, please click here.

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How May We Help You?

Do you have any other questions that have not been answered here?

Do you have any other questions that have not been answered here?

If so, please click here to access an online form which you may use to submit a question or make a request.

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