FAQs

New York Community Bancorp, Inc. is the holding company for New York Community Bank, a New York State-chartered savings bank with over 235 locations serving Metro New York, New Jersey, Ohio, Florida, and Arizona.

New York Community Bank was established as Queens County Savings Bank on April 14, 1859 by four prominent residents of the town of Flushing, and grew at a modest pace to 14 branches as of the end of 1999. On December 15, 2000, the Bank's name was changed to New York Community Bank to better reflect the expansion of the franchise beyond Queens County--the result of merger transactions and, to a far lesser extent, de novo growth. Today the Bank has 127 branches serving customers in New York; 42 in New Jersey; 28 in Ohio; 26 in Florida; and 14 in Arizona.

With assets of $54.9 billion and deposits of $31.7 billion at September 30, 2020, New York Community Bank is the largest thrift in the United States. The Community Bank operates through five divisional banks in New York, one divisional bank in New Jersey, one in Ohio, and one in Florida and Arizona:

In New York, we serve our customers through:

• Queens County Savings Bank, which has 31 branches in Queens County, including five branches that are located in-store;
• Roslyn Savings Bank, which serves Nassau and Suffolk counties through 41 branches, including nine branches that are located in-store;
• Richmond County Savings Bank, which has 20 locations on Staten Island, including three branches that are located in-store; and
• Roosevelt Savings Bank, which has seven branches serving customers in Brooklyn, including two branches that are located in-store.
• Atlantic Bank, which has 11 branches in Manhattan, Queens, Brooklyn, and Long Island.

We also have 17 branches that operate directly under the name "New York Community Bank."

In New Jersey, we serve our customers through our Garden State Community Bank division, with 42 locations in Essex, Hudson, Mercer, Middlesex, Monmouth, Ocean, and Union counties.

Our Garden State Community Bank division was established in December 2007 when we decided to consolidate our First Savings Bank of New Jersey, Ironbound Bank, Penn Federal Savings Bank, and Synergy Bank divisions into a single division that conveys our commitment to those who live and work in the Garden State.

Our Ohio Savings Bank division meets the needs of our customers in northeastern Ohio with 28 branches; and

Our AmTrust Bank division serves our customers through 26 branches in south Florida and 14 branches in central Arizona.

New York Community Bancorp completed 11 acquisitions between 2000 and 2012. Details may be found on our Transaction History page.

New York Community Bancorp’s headquarters are located at:

615 Merrick Avenue
Westbury, NY 11590

An interactive version of our annual report is available in the "Highlights" section at the top of our SEC Filings page. If you would prefer to receive a hard copy, you may either request it through our Submit Inquiries and Requests page or by calling our Investor Relations Department at 516-683-4420.

Information about our financial performance may be found under News Releases or SEC Filings. Or you may call our Investor Relations Department at (516) 683-4420.

The Company issues four earnings releases a year, in January, April, July, and October. The date depends on when the Board of Directors holds its meetings during those months.

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Yes, the Company has been paying a quarterly cash dividend since the third quarter of 1994. Although declaration, record, and payable dates are all subject to change, dividends are typically declared and announced in January, April, July, and October, and are typically paid during the third or fourth weeks of the following months. Historical dividend information may be found on our Dividend History page.

Yes, we do. Through our Dividend Reinvestment and Stock Purchase Plan (DRP), registered shareholders may increase their ownership by reinvesting all or part of their dividends and by making optional cash purchases. In addition, new investors may make their initial purchases through the Plan. Click here to access a Plan brochure and to learn about enrollment options.

Yes, you can. Please contact Computershare for more information about the direct deposit of your dividends.

If so, please click here to access an online form which you may use to submit a question or make a request.