FAQs

Company Information

How are New York Community Bancorp, Inc., New York Community Bank, and New York Commercial Bank related?

New York Community Bancorp, Inc. is the holding company for both New York Community Bank, a New York State-chartered savings bank with over 220 locations serving Metro New York, New Jersey, Ohio, Florida, and Arizona; and New York Commercial Bank, a New York State-chartered commercial bank with 30 branches serving New York City, Westchester County, and Long Island - all in New York.

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How long has New York Community Bank been serving customers?

New York Community Bank was established as Queens County Savings Bank on April 14, 1859 by four prominent residents of the town of Flushing, and grew at a modest pace to 14 branches as of the end of 1999. On December 15, 2000, the Bank's name was changed to New York Community Bank to better reflect the expansion of the franchise beyond Queens County--the result of merger transactions and, to a far lesser extent, de novo growth. Today the Bank has 111 branches serving customers in New York; 45 in New Jersey; 28 in Ohio; 27 in Florida; and 14 in Arizona.

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How long has New York Commercial Bank been serving customers?

New York Commercial Bank was established on December 30, 2005 pursuant to our acquisition of Long Island Financial Corp. In connection with the transaction, Long Island Financial Corp. merged with and into New York Community Bancorp, and Long Island Commercial Bank began operations as a subsidiary of our company under a new name, New York Commercial Bank. Just four months later, our Commercial Bank franchise was expanded with our acquisition of Atlantic Bank of New York, which was established in 1926.

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How big is New York Community Bank?

With assets of $44.9 billion and deposits of $26.4 billion at September 30, 2017, New York Community Bank is the largest thrift in the United States. The Community Bank operates through four divisional banks in New York, one divisional bank in New Jersey, one in Ohio, and one in Florida and Arizona:

In New York, we serve our customers through:

  • Queens County Savings Bank, which has 38 branches in Queens County, including five branches that are located in-store;
  • Roslyn Savings Bank, which serves Nassau and Suffolk counties through 44 branches, including nine branches that are located in-store;
  • Richmond County Savings Bank, which has 20 locations on Staten Island, including three branches that are located in-store; and
  • Roosevelt Savings Bank, which has seven branches serving customers in Brooklyn, including two branches that are located in-store.

We also have two branches in The Bronx that operate directly under the name "New York Community Bank."

In New Jersey, we serve our customers through our Garden State Community Bank division, with 45 locations in Essex, Hudson, Mercer, Middlesex, Monmouth, Ocean, and Union counties.

Our Garden State Community Bank division was established in December 2007 when we decided to consolidate our First Savings Bank of New Jersey, Ironbound Bank, Penn Federal Savings Bank, and Synergy Bank divisions into a single division that conveys our commitment to those who live and work in the Garden State.

Our Ohio Savings Bank division meets the needs of our customers in northeastern Ohio with 28 branches; and

Our AmTrust Bank division serves our customers through 27 branches in south Florida and 14 branches in central Arizona.

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How big is New York Commercial Bank?

New York Commercial Bank had total assets of $3.5 billion and total deposits of $2.7 billion at September 30, 2017. The Bank currently serves its customers through 30 branches: five in Manhattan, six in Queens, ten on Long Island, five in Brooklyn, and four in Westchester County.

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How many acquisitions has the Company completed?

New York Community Bancorp completed 11 acquisitions between 2000 and 2012. Details may be found on our Transaction History page.

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Where are the Company’s headquarters located?

New York Community Bancorp’s headquarters are located at:

615 Merrick Avenue
Westbury, NY 11590

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Financial Information

How may I obtain a copy of the Company's Annual Report?

An interactive version of our annual report is available in the "Highlights" section at the top of our SEC Filings page. If you would prefer to receive a hard copy, you may either request it through our Submit Inquiries and Requests page or by calling our Investor Relations Department at 516-683-4420.

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Where can I find more information about the Company's financial performance?

Information about our financial performance may be found under News Releases or SEC Filings. Or you may call our Investor Relations Department at (516) 683-4420.

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When does the Company issue its earnings releases?

The Company issues four earnings releases a year, in January, April, July, and October. The date depends on when the Board of Directors holds its meetings during those months.

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How can I arrange to receive notification of your earnings releases and other financial documents as they are reported or filed?

You may register to receive e-mail alerts related to any or all of the following topics:

  • Newly Scheduled Corporate Events
  • Newly Filed Company Documents
  • News Releases
  • Closing Price

Please visit our Register for E-mail Alerts page to make your selections and sign up.

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Dividend Information

Does the Company pay a dividend?

Yes, the Company has been paying a quarterly cash dividend since the third quarter of 1994. Although declaration, record, and payable dates are all subject to change, dividends are typically declared and announced in January, April, July, and October, and are typically paid during the third or fourth weeks of the following months. Historical dividend information may be found on our Dividend History page.

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Does the Company offer dividend reinvestment?

Yes, we do. Through our Dividend Reinvestment and Stock Purchase Plan (DRP), registered shareholders may increase their ownership by reinvesting all or part of their dividends and by making optional cash purchases. In addition, new investors may make their initial purchases through the Plan. Click here to access a Plan brochure and to learn about enrollment options.

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Can I arrange for my New York Community Bancorp dividends to be automatically deposited into my checking or savings account?

Yes, you can. Please contact Computershare for more information about the direct deposit of your dividends.

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How May We Help You?

Do you have any other questions that have not been answered here?

If so, please click here to access an online form which you may use to submit a question or make a request.

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